Frequently Asked Questions

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Gift Card Suite FAQ

• Gift Card Suite is for Local Businesses that have a Physical Location.
• Business Owners Looking to sell custom gift cards for their business.
• Must have a Laptop or Computer In-Store to Redeem their customers gift cards.
• Need to connect with Stripe or Paypal to get paid.

Gift Card Suite is the #1 eGift Card Platform that offers Small & Local Businesses an easy solution to sell gift cards online instantly to their customers.

Gift Card Suite is a gift card sales platform that local businesses utilize to create their own custom gift cards to sell gift cards online instantly to their customers.

For more information see HOW IT WORKS.

An eGift Card is short for electronic gift cards. eGift Cards are 100% digital and not physical like the old plastic gift cards. eGift Cards are purchased & the recipient receives it via email either instantly or set to a schedule. This means there is zero cost in shipping and purchasing of plastic gift cards. All eGift Cards come with a unique Gift Card Number to identify the customers eGift Card. All eGift Cards are redeemed in-store by the customer presenting the merchant with their unique Gift Card Number.

• You Must be a Local Business with a Physical Location.
• Must have a Laptop or MAC/PC In-Store to Redeem your customers Gift Cards.
• You Need to connect with Stripe or Paypal as they are our exclusive payment processors.

Get paid directly to your bank account through Stripe or Paypal as they are our exclusive payment processors.

Yes, with the Premium Plan you & your customers will have the option of setting a scheduled delivery time to sending eGift Cards.

If you are a Local Business and are looking to increase revenue, gain customer and save money then our eGift Card Platform is the answer. Our eGift Cards are 100% digital meaning no cost to print, package or deliver. Customers in 2024 prefer using digital alternatives over physical in recent years which makes eGift Cards the preferred option. eGift Cards are the future of gift cards and the more profitable.

Currently we only offer Stripe & Paypal as our payment processors. In the future we may introduce new integrations that will allow for various point of sale systems. For now we recommend connecting with Stripe. You must redeem customers eGift Card in store using a Laptop or PC/MAC.

If you’re a Local Business & want to sell eGift Cards to your customers you can easily sign up here with the Premium Plan.

All recipients will receive their eGift Cards via email. Within the email includes a unique Gift Card Number which is used to redeem to in-store.

We offer a 7 Day Free Trial. Plus a 90 Day Money Back guarantee.

Signing up with Gift Card Suite's Premium Plan is easy & only takes 5 Minutes or less.

Our Premium Plan only costs $19.00 a month & a 2.9% transaction fee.

Take note: with the Premium Plan you have the option to have your customers cover the 2.9% fee.

If your business is going to earn $250 or more in a year it will end up costing you more money with the Free Plan because of the 8.5% + 30¢ fees per transaction.

For this reason we recommend signing up with our Premium Plan if you're going to earn more than $250 Per Year.

You don’t have to pay anything to set up with our Free Plan. Although there is an additional expense for each transaction.

With the Free Plan you have to pay the 8.5% + 30¢ fee per transaction. You can’t wave the transaction fee with the Free Plan. Only the Premium Plan can wave the transaction fee.

Yes, exclusively with the Premium Plan you have the option to have your customers cover the 2.9% transaction fee plus any additional fees through Stripe or Paypal. You can decide to have your customers cover this expense or even make an additional profit from it!

You can’t wave the transaction fee with the Free Plan. With the Free Plan you have to pay the 8.5% + 30¢ fee per transaction.

Gift Card Suite only works with USD, (United States Dollar) or the official currency of the United States of America. We may offer international forms of currency options in the future but right now we only offer USD.

No, the eGift Card will never expire just like any other type of gift card. Although it is the responsibility of the merchant to secure their customers purchased gift cards by maintaining access to their Premium or Free Gift Card Suite account.

Withing your merchant dashboard you will find it easy to locate the status of your purchased gift cards.

We are not for people who are looking to sell their plastic gift cards for cash, reseller of plastic gift cards or even electronic gift cards you may already own.

We are not for people who don’t understand the concept of our business model and who are technologically incompetent.

We are not for people looking to buy gift cards.

We don’t promote the selling of physical gift cards because more than 99% of them are manufactured with plastic.

You can sell eGift Cards in your Store or from anywhere in the United States at any time to your customers.

This is a wise investment into your businesses future because with all of the laws banning plastic bags and more soon plastic gift cards will be banned as well.

No, you can't.

This question means you don't understand the concept of Gift Card Suite because our gift card sales platform allows businesses to sell Digital Gift Cards.

There is zero inventory for virtual gift cards because they are just that, virtual.

Again, the idea of wanting to sell pre-paid gift cards makes no sense because when an eGift Card is purchased using Gift Card Suite it is delivered online electronically instantly to the recipient.

Customers purchase your business gift cards online from your Gift Card Shop.

Your customers will receive the eGift Cards you sell instantly via email.

Take note: When a customer buys a gift card most of the time it’s not for them. They buy it as a gift for someone else. The customer who made the order will receive a receipt for their purchase and the eGift Card the recipient will instantly receive it via email.

You can recieve payment through 1 of our 2 trusted payment processors which are Stripe & PayPal.

You must connect with Stripe or Paypal in order to receive payment.

At Gift Card Suite from our experience & from hearing countless other local business owners stories we highly recommend using Stripe as your payment processor.

You Must Redeem Your Customers Gift Cards In-Store.

Identify the customers unique Gift Card Number & deduct the amount they spend directly from the eGift Card Platform Dashboard.

Yes, we do offer a printout option for customer use.

Although every customer has the ability to redeem their eGift Cards 100% electronically by presenting their unique Gift Card Number.

Our company believes in offering an environmentally friendly solution to selling gift cards today. This is why Gift Card Suite is #1 in offering eco-friendly gifts!

Yes, you should stop selling plastic gift cards because it cost more money, it’s less convenient plus it’s bad for the environment.

As far as your passion for going green goes doesn’t matter because in the end it’s the customers opinion who matters. It will be positive for your brand's public relations if you only offer digital versions of your small business gift cards.

With all signs pointing to a bipartisan support of going green customers will be less likely to buy from a business that is not selling eGift Cards.

Yes, you should start selling eGift Cards for your business. There are so many reasons why you need begin transitioning away from old plastic gift cards and move towards selling eGift Cards we have created entire blog posts dedicated to this topic.

Yes, with the Premium Plan you have the ability to embed your Gift Card Shop into your small or local businesses website.

Yes, with the Premium Plan it is available to businesses who want to make their Gift Card Shop as their actual website's domain name!

• Let Customers Know You have a Gift Card Shop!
• Add To Business Website
• Share on Social Media
• Promote In Store
• Email Marketing

Gift Card Suite has the best Features needed to sell gift cards online for your local business.

Here is a list of the Features: Sell eGift Cards, Merchant Dashboard, Sales Reporting & Analytics, Scheduled eGift Card Delivery, Website Plugin, Domain Name Integration, Set e-Delivery Price, Unlimited Dollar Amounts & Custom Gift Cards.

For more detailed information see our Features Page Here!

If you have read our entire FAQ page & still have questions we recommend viewing our How It Works Page Here!

For further questions reach us on our Contact Page Here!

Want to know more before signing up?

See How It Works